Privacy policy

Privacy Policy

Welcome to bandesblanches.store. Protecting your personal data and respecting your privacy are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website.

1. Anonymous Website Access

You may browse our website without providing any personal information. When you visit our site anonymously, no personal data is stored.
We may collect non-identifiable statistical information solely to analyze website performance and improve our services. This data cannot be used to identify you personally.

2. Contact Form Data

If you contact us using a contact form, we collect only the personal information you voluntarily provide (such as your email address).
Your email address is used exclusively to respond to your inquiry and will be deleted after your request has been resolved, unless you have explicitly agreed to further use.

3. Comments and User Submissions

When you leave a comment on our website, we collect personal data only if you choose to provide it.
If your comment is published, only the name you submit will be visible. Your email address will remain private and will not be displayed publicly.

4. Collection and Use of Personal Data

We collect personal data only to the extent necessary and only when you provide it voluntarily.
Your data is used for the following purposes:

  • Processing and fulfilling orders

  • Managing customer inquiries

  • Providing customer support

After the completion of a contract, your personal data will be stored in accordance with applicable tax and commercial retention requirements and deleted once those periods expire, unless you have consented to continued use.

5. Customer Reviews & Feedback Requests

After completing a purchase, we may invite you to review your shopping experience.
For this purpose, your email address may be used strictly to request feedback related to your order. Your email will not be used for advertising and will not be shared with unrelated third parties.

Review-related data is stored only for the minimum period required and then deleted automatically.

6. Disclosure of Personal Data

We do not share your personal data with third parties without your explicit consent.
Exceptions apply only to trusted service providers who are necessary to fulfill contractual obligations (such as payment processors or shipping partners). Data shared is limited to what is strictly required and handled in compliance with data protection laws.

7. Creditworthiness & Fraud Prevention

In cases involving advance payments, we reserve the right to perform security and fraud-prevention checks using automated, statistical methods.
These checks help us assess potential payment risks and make balanced decisions regarding order processing, in accordance with applicable legal requirements.

8. Cookies

Our website uses cookies to enhance functionality, security, and user experience.
Cookies are small text files stored on your device by your browser. They help us recognize returning visitors and improve website performance. Cookies do not contain personal data.

You may disable cookies at any time through your browser settings.

9. Google Advertising & Remarketing

We may use Google’s remarketing and similar audience features to display interest-based advertisements.
Google uses cookies to analyze website usage and display relevant ads across the Google Display Network. No personally identifiable information is stored.

You can opt out of Google’s use of cookies via Google’s ad settings or industry opt-out tools.

10. Google Ads Conversion Tracking

Our website uses Google Ads conversion tracking to measure advertising effectiveness.
Tracking cookies do not contain personal data and expire automatically. The information collected is used solely to generate anonymous conversion statistics.

You may disable conversion tracking through your browser settings.

11. Google Analytics

We use Google Analytics to analyze how visitors use our website.
Google Analytics uses cookies to generate anonymous usage data. IP anonymization may be enabled to protect your privacy. Data collected is not merged with other Google data.

You can prevent data collection by installing the Google Analytics opt-out browser add-on.

12. Social Media Plugins

Our website may include plugins from social networks such as Facebook, Twitter, or similar platforms.
When you visit a page containing these plugins, a connection may be established with the respective social network servers. Interaction with these plugins may link data to your social media account.

To prevent this, please log out of your social media accounts before visiting our website.

13. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion or restriction of processing

To exercise these rights, please contact us using the details provided in our legal notice.

14. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us via the information listed on our website.